- Google Messages is prepping a new look for how you see details of businesses contacting your over RCS.
- The upcoming scrollable layout more closely matches the one we have now for private individuals.
- Google’s also building a new button for archiving conversations.
Google Messages may primarily be an app we use for staying in touch with friends and family, but businesses also have a big interest in keeping in touch with customers through texting, and the rise of RCS has given them new tools to help out with that. Just like Google Maps lets you look up information about businesses you’re interested in, you’ve been able to view business profiles in Messages for those that reach out over RCS. Now we’re getting an early look at an upcoming change to how those work, plus a preview of some new archiving options.
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Right now, tap on a business that’s been in touch with you via RCS, and you’ll pull up this split view, dividing the listing into info and options:
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