Jack Dorsey’s fintech company, Block, began a second round of layoffs on Wednesday, months after cutting more than 4,000 jobs in February. The company has not said how many employees are affected at this time.
The cuts hit the Customer Ops, Risk Ops, and Learning & Content Operations teams supporting Cash App, Block’s consumer financial services app, and Square, its tool for sellers. According to Business Insider, those teams will be “reducing the number of roles, changing some responsibilities, and shifting some reporting lines.”
Affected employees are expected to receive a “separation package and transition support, similar to those affected in February 2026.” Block has not detailed the new terms. In February, laid-off employees received 20 weeks of severance or more, depending on their tenure, equity vested until the end of May, six months of healthcare, any corporate devices, and an extra $5,000.
Block did not respond to Fast Company’s request for comment as of publication.
The layoffs came one day after Block reported its third-quarter results on Tuesday. The company said it raised its 2026 gross profit forecast to $12.63 billion, up from its initial $12.51 billion estimate. It also projected fourth-quarter gross profit of $3.32 billion.
Block hasn’t explained what drove this round of layoffs. Earlier this year, Dorsey announced that the February layoffs were not because of financial issues, but because of “intelligence tools,” like AI.
“A significantly smaller team, using the tools we’re building, can do more and do it better,” Dorsey wrote on X. “Intelligence tool capabilities are compounding faster every week.”
“We see an opportunity to move faster with smaller, highly talented teams using AI to automate more work,” Block CFO Amrita Ahuja said.
Block is also continuing to build its own AI products. The company recently released Dessa, a speech-to-speech AI voice model trained on the recording of real human conversations.
