Credit: Joe Maring / Android Authority
TL;DR
- T-Mobile’s new T-Mix plans are being criticized by customers for their confusing “Picks” system and restrictions on changing benefits.
- Customers worry they’ll have to choose between streaming perks and device promotions, with families potentially getting less value.
- Reddit users also fear losing legacy-plan benefits and discounts, while some say cheaper carriers offer a better deal.
T-Mobile has officially unveiled its new T-Mix plans, but its latest attempt to give customers more control over their perks is already facing backlash.
