Credit: Joe Maring / Android Authority
TL;DR
- Verizon is offering $20 account credits after a major service outage affected many customers.
- However, scammers are also allegedly exploiting the situation by sending phishing messages pretending to offer these credits.
- Authorities advise using the official Verizon app or website directly rather than clicking links in emails or texts.
Verizon’s outage last week left many subscribers unable to connect to the network for many hours. This not only impacted personal communication, but also left people like gig workers high and dry. Verizon announced that users would receive $20 in credits per account, and while some people have had success requesting higher amounts, scammers are now cashing in on the opportunity by baiting users with promises of credit.
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